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Billing Department

Following our motto of "Caring, Compassion, Courtesy", AmeriCare Ambulance passes the same professionalism and courtesy received during your transport, during the billing process. Our billing process is designed to be as simple as possible during your difficult times. Our billing Account Specialists will be glad to assist anyone with any questions.

If possible, please have the Name of the Patient, Trip Number, the Date of Service and any insurance information (if applicable) prior to calling.

 

Billing Information Center

FAQ

I HAVE MEDI-CAL INSURANCE.
WHY AM I BEING BILLED?

Medi-Cal has different types of coverage; as a result certain restrictions and benefits may apply. Please contact our billing department with any questions.

I HAVE INSURANCE COVERAGE
WHY AM I BEING BILLED?

It is possible that we simply do not have your insurance information on file. Please contact our billing department with this information as soon as possible and we will bill your insurance as a courtesy to you.

I SENT IN MY INSURANCE INFORMATION,
WHY AM I BEING BILLED?

Your ambulance transport may be a non-covered service. Please contact our billing deartment to discuss further.

Payment Options

  • Personal Checks
  • Cashier Checks
  • Money Orders
  • Visa
  • Mastercard
  • Discover

Billing Department Contact Information

To help direct you to the correct billing personnel, please dial 310-835-9390 and when prompted for the extention of the person you would like to reach, dial 2 for our billing Department

Our Billing Department Hours are:

Monday - Friday 8am - 5pm